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Contact details for when you can't access the website

We cannot access Paycircle and its has something to do with applying MFA as a security policy. We need some help from Access's side to get matters resolved by without access to Paycircle we are struggling to know how to escalate matters.
Ken Davies about 17 hours ago in Bureau Management 0

Regenerate multiple payslips at once

Unfortunately, at the moment you don't have a feature to regenerate all payslips at once.
Mihaly-Degan Alexandra 2 months ago in Payslip 2

An option to generate a report showing which clients currently have journals produced.

Ideally, we’d like the ability to generate a report showing which clients have journals created, to help with internal billing separation.
Ellie Eggleton 4 days ago in Reporting 0

Option to send draft payslips to employees before running payroll

We have some clients who issue the draft payslips to the employees to check everything is correct before they approve the payroll with us. It would be better for GDPR purposes if we could essentially 'tick a button' to upload draft payslips to the...
Emily Phelan 3 months ago in Payroll Corrections 1

Calculate average pay for holiday entitlement

With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
Guest 9 months ago in Bureau 4 Planned

Manual pro-ration for sickness in previous period

Can the system please be updated so when we select manual pro-ration when entering sickness for a previous period this isn't ignored by the system. Currently when we select manual pro-ration the system still automatically pro rates the salary for ...
Chris Penny 11 days ago in Statutory Payments 0

Period Display Name

Period display name for non monthly frequency is currently the tax period only. You can change this for monthly payrolls but it would be good to have the option for weekly and quarterly too.
Joe Hillman 12 days ago in Dashboards 0

Reporting Sort by x2 fields and grand total for all departments in reports

It won't allow me to create a report that sorts by department and then surname in asceding order. Currently there is also no facility to give a grand total at the bottom for all departments if split (e.g. in Paycircle pay element report).
Guest 5 days ago in Reporting 0

Allow bureau admins to manage logo customisation

Logo customisation is available across multiple areas of Paycircle, but is only possible to change on payslips for non-super user administrators. It should be possible for bureau administrators to replace the Paycircle logo with their own custom l...
Lee Pearson 5 days ago in Bureau Settings 0

Bureau Level HMRC login details

Currently the HMRC login for clients is on a client by client basis. It would be good to have a bureau level login and password option so we can only enter the details once.
Guest about 2 months ago in Bureau Settings 0