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Paycircle Ideas Portal
Status Will not implement
Categories BACS/Payments
Created by Ellie Simpson
Created on Nov 30, 2023

BACS File Availability too early

We have found that Paycircle has recently provided the option to gain access to a BACS file before a payroll is approved. As a bureau we do not send any BACS without our client approval and so this opens up the risk of sending an unapproved BACS file. Whilst I appreciate this may work for some businesses it does not for ours and we need to have the option to hide the BACS file on the Calculation page.

Describe the Challenge We have had some occasions where the BACS file has been run but the payroll not moved forwards meaning that employees haven't received their Payslips. If you can only get the BACS file once the payroll has been run then this removes this problem.
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  • Hayley Whitten
    Reply
    |
    Dec 4, 2023

    We have clients who insist upon a BACS file with the payroll reports to approve, so we would not want this taken away again. We finally have some happy clients that this is available at the time of payroll approval.

  • Jennifer Hards
    Reply
    |
    Dec 1, 2023

    as an end user, this is a critical option so to take it away again would have a significant negative impact. a setting option would work better, so that those who need it early have it, and those who wish to restrict it can do that as well.