Paycircle Ideas Portal
Currently only 'Super Users' can perform 2FA resets, this should be available for 'Team members' also. Especially when they can send a message to support requesting a reset which then gets done ultimately defeating the object of the different permission levels currently set. At the very least, the option should be available to toggle on or off within the bureau settings.
| Describe the Challenge | Faster turnaround for client, immediate assistance on telephone calls |
This would be more efficient for both client and their Payroll Client Manager if this could be done, as it saves asking up the ladder and waiting for confirmation of the request being actioned.