We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details should be transferred along with all the other information when transferring an employee from one frequency to another.
Describe the Challenge | To ensure that all employee information is transferred when going from one frequency to another. With missing bank details, this could have resulted in the employee not being paid. |