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Categories Team
Created by Jessica Stevens
Created on Jan 22, 2025

Keep all data of previously set up payment information when team members are put 'On Hold'

The removal of previously set up statutory payments etc when marking a team member on hold is not great for audit purposes. It's important that data remains assigned to a member record not deleted because they're absent for a period of time. 'Previously set up for team members will be deleted once you mark them as 'On hold', so we recommend making a note of them in case you wish to add them again later'

Describe the Challenge Keep records in the system when a team member is marked 'On Hold' to reduce administration of needing to potentially re-add data.
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