We've been informed that backdated NI corrections only show on the Paycircle detailed P32 report, not the Paycircle P32 report or the Standard HMRC summary report - we use the standard HMRC summary report to send to clients as it's a lot neater to view than the others, but a client has underpaid HMRC by £900 due to the report not picking up NI corrections
We've also noticed that if you go into history and the month that was affected, the amount it says is payable to HMRC, is also not correct which is baffling but at this point with Paycircle, not surprising anymore!
Describe the Challenge | Clients paying the wrong amount to HMRC and then having interest charged on underpayments |