Make it so that everything is viewable after the PAYE scheme has been closed. We know the scheme is closed, we know we can't edit things but when we're trying to;
View a Maternity Schedule
OR
View the details of an Admin contact
OR
View sections of employee details in more detail
or many other things, and it just tells us the PAYE scheme was closed on X date, rather than just showing us the details. It's infuriating!
Customer | All |
Customer Priority | 1 |
Customer Challenge
We have no way to view any details once a PAYE scheme has been closed through Paycircle. |
|
Business Case
We should be able to view all the details of any client for ease of answering queries. |