Paycircle Ideas Portal
Hala Limited have flagged that there are some employees whose shifts are pulling through from Rota Ready that are between 20 and 30 hours in length for a single shift, which can be confusing when employees are trying to check their shifts worked against the pay they receive.
Hala were wondering if the Alerts Report could automatically flag when a shift exceeds 15 hours so we can look at the employee and split the shifts out if needed. This would make employees checking their payslip much easier and then alleviate the queries both the customer and we receive from them.
| Customer | Hala Limited |
| Customer Priority | 2 - High - Want within 6 months |
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Customer Challenge
I’m currently reviewing instances where incorrect hours recorded on Rotaready have been processed for individual shifts. For example, I have identified previous cases where employees have been paid for 20-30 hours for a single shift. I wondered whether the Paycircle Alerts Report could be configured to flag these instances for review ahead of payroll sign-off. For example, would it be possible to introduce a rule whereby any individual shift exceeding 15 hours is automatically flagged on the Alerts Report for our attention? This would help us identify and investigate any potential discrepancies before payroll is finalised. |
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