If multiple users are tagged in a note by a client, if a user tagged deems this note isn't for them, they will remove from 'their mentions' however, this then removes the tag notification for the other users.
This causes users to miss tags.
| Customer | Internal |
| Customer Priority | 1 |
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Customer Challenge
If multiple users are tagged in a note by a client, if a user tagged deems this note isn't for them, they will remove from 'their mentions' however, this then removes the tag notification for the other users. This causes users to miss tags. |
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| Tags | Communications, Notifications |