We have an occupational sick pay policy and we have been told we cannot use the schedule for that for any sickness that occurred in a period prior to the one we are paying. One of our payrolls we pay staff until the end of the month but process it before the end of the month so we would always have sickness from prior periods.
| Customer | Hidden Hearing Ltd |
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Customer Challenge
This means we cannot use the system to calculate OSP pay amounts for us for those periods. This means we have to go back to manual calculations. |
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