Paycircle Ideas Portal
Not really an idea but looking to get some feedback from other users. I just wanted to check to see if other users are aware that there are limitations on the Nest integration which requires manual intervention with the monthly direct connection submissions?
For example, if you have 2 groups, one group for non salary sacrifice pensions and another group for salary sacrifice, and an employee wishes to move from one group to another, this change is made within Paycircle and even though you have a direct connect with Nest switched on and the submissions are successful every month, this change isn't actually be made within Nest as part of the direct connection and it must be done manually by logging into Nest and moving the employees from one group to another.
Has anyone else spotted this and maybe anything else with this direct connection?
| Describe the Challenge | n/a |
I know this was a few months ago, but yes I have noticed it. It is an issue I have raised with Paycircle about two years ago as they don't have a field on the submissions that allows group or payment source to be specified so it can cause havock on NEST if you're not careful.