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Having a separate area for client group admins and groups created for bureau processors where they have their companies assigned to them and bureau reporting

Under company groups you have to have groups for companies that need group admin for the client and we have also had to set up groups for our processors to assign their payrolls to them so we can keep track of which clients belong to which process...
Stacey Hicks 4 days ago in Paycircle / Group Settings 0

Under workflow, companies and team it should show all companies assigned to the processor

Under workflow, companies and then when you select a team member it only shows up the companies where the processor has a step assigned to them at that point. We would like that when you select the team member it will show all companies that have ...
Stacey Hicks 4 days ago in Paycircle / Workflow 0

Allowing Sup-Runs for leavers

Being able to perform a sup run for leavers, if holiday, overtime or something has been missed it would be easier to do a sup-run in the month they need correcting rather than a payment after leaving in the next months payroll
Stacey Hicks 4 days ago in Paycircle / Payroll Corrections 0

Extend the time the "Secuirty Code" at registration is active for.

Please can the security code not expire after 24 hours when setting up company users? We find this is a too short of a timeframe for most user, causing unecessary addtional work in having to send new codes 2 or 3 times. 48 to 72 hours would be mor...
Hayley Whitten 13 days ago in Paycircle / Registration 0

Pension refund no obvious on the online payslip

When there is a pension refund the online payslip does not display this as such it looks like another pension deduction.
Guest 10 days ago in Paycircle / Employee Portal 0

Change admin@paycircle.co.uk to no-reply@paycircle.co.uk

I've lost count of the number of complaints over the years from clients saying they haven't had a response to emails sent, it turns out they are replying to emails sent from admin@paycircle.co.uk generated from Paycircle. Despite telling clients a...
Hayley Whitten 6 months ago in Paycircle / Emails 0

Option to clear off auto run notifications

It would be helpful to have an option to turn off or close auto-run warnings (similar to how the comments section works), as the notification bell currently has a permanent pink dot that can’t be cleared.
Ellie Eggleton 6 months ago in Paycircle / Notifications 2
108 VOTE

Calculate average pay for holiday entitlement

With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
Guest over 1 year ago in Paycircle / Bureau 8 Planned
111 VOTE

Automatically update re-enrolment date after re-enrolment

It would be helpful if Paycircle could automatically update the client re-enrolment dates once the re-enrolment has happened. Even just adding 3 years to the date should be a relatively simple feature.
Ed Mole over 1 year ago in Paycircle / Pension 2 Planned

Having a general company notes area for payroll processing instructions not related to a specific month

Having an area to add notes about the company in general that can be easily referred back to and aren't stored in a month but just in the company. This would be good for adding general processing notes such as overriding pension amounts etc so tha...
Sophie Butcher over 1 year ago in Paycircle / Notes and Tasks 0