The yellow box explains general data to check. Precisely what data is altered during the rollback - need clarity and this becomes difficult when there is a lot of information to check. Can a report be produced with adjusted items and values - mean...
Standard Comparison Report being available in final reports
Standard Comparison Report being available in final reports - clients like to see a comparison between months as well. Good for us as users for quickly checking after a payroll has been run
It would be helpful to have an option to turn off or close auto-run warnings (similar to how the comments section works), as the notification bell currently has a permanent pink dot that can’t be cleared.
Change admin@paycircle.co.uk to no-reply@paycircle.co.uk
I've lost count of the number of complaints over the years from clients saying they haven't had a response to emails sent, it turns out they are replying to emails sent from admin@paycircle.co.uk generated from Paycircle. Despite telling clients a...
The online payslip version labels total gross payments as "salary" and then splits out the individual gross payments including salary below. This is misleading for employees.
Automated emails to clients for PAYE payment, can they be combined to show a total for the PAYE referenc instead of individual weekly / monthly etc.
Our clients who currently have combined payroll runs, i.e. weekly and monthly, will phone us to ask what they are to pay to HMRC each month as they get a separate email for the weekly runs and monthly runs. Combined would be more helpful.
Make Reports Fit Onto a Single Page and be Readable and Easy to Understand
We have been moved from Sage payroll to Paycircle and we cannot print any of the reports onto a single page and still read them. The reporting needs to be improved with only necessary information shown in a readable format for an employer.
With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
Automatically update re-enrolment date after re-enrolment
It would be helpful if Paycircle could automatically update the client re-enrolment dates once the re-enrolment has happened. Even just adding 3 years to the date should be a relatively simple feature.
Do not use "Team" for employees AND admins AND payroll processors
The term "Team" is used for three bodies:
employees;
client admin;
payroll bureau processors
This means that it is very ambiguous which group is being referred to. For example when a new admin is set up it is says in activity that someone ...