When a user opts into the pension or changes pension contribution information via the employee portal, the audit history does not capture this information. This makes it hard to determine when a change was legitimately applied at the system level.
Capture changes to pension details, such as opt in / contribution changes, and then display them clearly in the audit history of the team member profile / pension history.
Describe the Challenge | Clearly highlight what changes were made and when so that any reported issues / queries can be reviewed quickly |