Paycircle Ideas Portal
Add a messaging or issue-reporting feature within the Paycircle portal that allows employees to flag errors in payslips, P11s, or personal tax information directly within the platform to the employer/payroll dept.
| Describe the Challenge | When there’s an error in a payslip or tax document such as a P11, especially after leaving a company, there is currently no clear way for an employee to raise the issue or notify the employer through Paycircle. In cases where the employer is unresponsive or contact is lost, this can lead to incorrect tax codes and reporting to HMRC, affecting the employee’s income and causing delays in resolution. A built-in, auditable messaging system would streamline this process, allowing users to flag errors, maintain a record of the issue, and help employers and payroll teams respond more efficiently — even post-employment. It would enhance user trust and reduce payroll admin escalations to HMRC unnecessarily. |
