Sometimes we receive an update to AEO totals so would be good if we could change an existing order instead of cancelling and entering it as new just to change the figure
Describe the Challenge
reduce list of AEOs under employee record
Jackie Howard
Oct 15, 2026
We have this issue all the time and it is really frustrating. On a weekly payroll, cancelling the existing order and setting up again mid month means that the cancelled order doesn't produce a separate BACS file for the cancelled order deductions that have already been made. On all payrolls, operating AEOs in this way, means that any shortfall due to protected earnings could potentially be missed when the existing order is cancelled
We have this issue all the time and it is really frustrating. On a weekly payroll, cancelling the existing order and setting up again mid month means that the cancelled order doesn't produce a separate BACS file for the cancelled order deductions that have already been made. On all payrolls, operating AEOs in this way, means that any shortfall due to protected earnings could potentially be missed when the existing order is cancelled