Clients can then see the clear gross pay caste to see how the BIK is affecting their Net Pay
| Customer | Kreston Reeves |
| Customer Priority | 1 - Critical - Need within 3 months |
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Customer Challenge
A client has complained that the healthcare benefit shows on the additions side and no the deductions side, meaning if you add all the elements, the Net pay does not match |
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Business Case
A client has complained that the healthcare benefit shows on the additions side and no the deductions side, meaning if you add all the elements, the Net pay does not match. they had informed us they would move to a different payroll provide if this is not fixed |
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Hey! The PDF payslips are split as gross (left) vs net (right) rather than additions vs deductions, so we wouldn't show it on both sides. The same is true for the printable version of the online payslip. We do however identify BIK/Notional pay elements as 'special' on payslips. On the PDF we use an asterisk with a corresponding label in the footer, while the online payslips show an icon with an informative tooltip.