As an AEO is un-editable, when the amount due is changed by CMS, we have to cancel the existing order and set it up again. On a weekly payroll this often happens mid month and once an order is cancelled it does not produce a BACS file. We still need to pay over what was deducted from the employee before the amount was changed.
| Customer Priority | 2 - High - Want within 6 months |
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Customer Challenge
We need to be able to edit an AEO and/or we need to have a BACS file created for a cancelled AEO on a weekly payroll so that all deductions from the employee are paid over correctly |
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