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Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny about 1 year ago in Paycircle / Team 0

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin about 1 year ago in Paycircle / Team set-up 0

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 12 months ago in Paycircle / Team set-up 0

Breakdown of calculations

It would be extremely helpful if Paycircle provided a breakdown on how the system is calculating director NI as we are coming across NI calculations we do not agree with and we are unable to identify what Paycircle is doing to get to their figures.
Emily Kift over 1 year ago in Paycircle / Team 1

P45s to be created for Leaving PAYE Rejoiners without Manual Intervention

All leavers on PAYE payrolls should have a P45 created. At present if an employee has rejoined the payroll and then leaves again the P45 is only created if you click regenerate. As there is a legal requirement to provide a P45 for all workers on a...
Ellie Simpson almost 2 years ago in Paycircle / Leavers 0

Loan repayment

Why is the loan repayment limited to 36 months, surely this field should be unlimited/user defined. This seems to be an obvious oversight.
Jason Holden about 1 year ago in Paycircle / Team 0

Import bulk salary changes

Have the option to import salary changes for the team.
Guest 8 months ago in Paycircle / Team 0

Can the Directors NI be labelled as cumulative and non-cumulative rather than Standard or Alternative

Can the Directors NI be labelled as cumulative and non-cumulative rather than Standard or Alternative
Dannielle Chapman over 1 year ago in Paycircle / Team set-up 1

Keep all data of previously set up payment information when team members are put 'On Hold'

The removal of previously set up statutory payments etc when marking a team member on hold is not great for audit purposes. It's important that data remains assigned to a member record not deleted because they're absent for a period of time. 'Prev...
Jessica Stevens 9 months ago in Paycircle / Team 0

Salary field now has an automated drop down box - FOR NO REASON

When you enter a salary and scroll (as we all have to do), the salary field now has an "up or down" curser which actually reduces or increases the salary. This never used to happen and no idea why this was turned on. Messaged support, after a week...
Michael McAllister over 1 year ago in Paycircle / Team set-up 2