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be able to set up login for admins & employees

Our clients are having major issues with logging in as admins. Email address and passwords not being accepted. 90% of the calls we're receiving from our clients are either the admins not being able to login in or employees not being able to access...
Guest 4 months ago in Paycircle / 2FA 1

Be able to end absences early without rolling back to a previous period

If I want to end an absence in a previous period, I would currently have to rollback to that period. Instead, I would simply like to add in the absence end date and do a manual calc myself of what is owed to the employee (based on OSP rules that a...
Guest about 1 month ago in Paycircle / Absence Management 0

Override Elements when you Import Changes instead of Doubling Up

When there are multiple changes to elements that are recurring, or already in the payroll, currently the system doubles up the import, so you have to go back in and delete them all. It would be good if there were to be an option to state that this...
Guest 4 months ago in Paycircle / Imports 0

Unnecessary updates

Can you please stop the unnecessary updates (such as separating the username and password on the login screen) and start applying some meaningful updates that have been requested multiple times that will actually improve the system.
Chris Penny about 1 year ago in Paycircle / Bureau 1 Will not implement

Allow administrator users to create brand new pay elements with their own settings

Currently, administrator users are restricted to creating duplicates of existing pay elements that have been created by the product & engineering team (using a base element that has the required settings). However, there are instances where th...
Lee Pearson over 1 year ago in Paycircle / Payroll Corrections 2

Message from Employee to Employer

Add a messaging or issue-reporting feature within the Paycircle portal that allows employees to flag errors in payslips, P11s, or personal tax information directly within the platform to the employer/payroll dept.
Cassandra Campbell 2 months ago in Paycircle / Employee Portal 0

Payroll History

Once a tax year is finished and closed the payroll history should just go in one folder on Paycircle rather than showing each period as it can get confusing and takes time to scroll through each month.
Guest 3 months ago in Paycircle / Pay Periods 0

The next collaborator should receive a notification when client has approved the reports in workflow.

It would be beneficial for workflow efficiency if the next collaborator were notified as soon as the preceding steps have been completed.
Naomi Connor 5 months ago in Paycircle / Workflow 0

Ability to amend existing AEOs directly

To have the ability to amend a current AEO instead of having to cancel the order and set up a new one.
Guest 9 months ago in Paycircle / Payroll Corrections 0

Allow Employment Allowance Claims for prior tax years

Allow Employment Allowance Claims for prior tax years
Dannielle Chapman 11 months ago in Paycircle / FPS/EPS 1