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Contact details for when you can't access the website

We cannot access Paycircle and its has something to do with applying MFA as a security policy. We need some help from Access's side to get matters resolved by without access to Paycircle we are struggling to know how to escalate matters.
Ken Davies 6 months ago in Paycircle / Bureau Management 0

Option to sort the order of components on a payslip

It would be good to remove the salary line when staff are hourly paid and to be able to change the order in which the components are listed on the payslip ie; Hours followed by pension etc
Guest 3 months ago in Paycircle / Payslip 1

Tri-annual re-enrolment report

When the tri-annual re-enrolment happens via the payroll, it would be really helpful to have a report during the period which clearly details any employees who have been re-enrolled as a result of this.
Guest over 1 year ago in Paycircle / Pension 3

App

make an app to make it easier to log in and use Face ID
Guest 5 months ago in Paycircle / Employee Portal 0

Payroll ID with name in the team screen

Please show the Payroll ID along with the name on the Team screen. We have some employees with the same name and want to ensure we're looking at the correct person.
James Meek 10 months ago in Paycircle / Team 0

Prior Period Adjustments

Currently the only way to perform a Prior Period Adjustment, is to rollback the payroll to the month you need to correct. This can lead to pitfalls such as Tax Code Changes and AEO's being removed. Also if a Supplementary Run has been performed yo...
Alison O'Connor almost 2 years ago in Paycircle / Payroll Corrections 1

A list of which employees were re-enrolled at the time of re enrolment that can be viewed on that month

It would be useful to have a list of employees that were enrolled during the month of reenrolment instead of having to go back an forth between different months and the team list trying to find the information needed to complete any DOC's.
Loveday Blissett about 1 year ago in Paycircle / Pension 0

Create a schedule for a bespoke leave type

We allow sabbatical leave and pay this at 50% of pay. I'd like to be able to add this type of leave (and any other) to the schedule by creating a rule. The leave type should offset basic pay and be payable at whatever rule set we determine (in thi...
Mandy Hopper 18 days ago in Paycircle / Absence Management 0

The next collaborator should receive a notification when client has approved the reports in workflow.

It would be beneficial for workflow efficiency if the next collaborator were notified as soon as the preceding steps have been completed.
Naomi Connor 5 months ago in Paycircle / Workflow 0

Unnecessary updates

Can you please stop the unnecessary updates (such as separating the username and password on the login screen) and start applying some meaningful updates that have been requested multiple times that will actually improve the system.
Chris Penny about 1 year ago in Paycircle / Bureau 1 Will not implement