The limits in place for API calls are currently far too low, this almost makes the current API unusable for anything more than a single query. Could you please increase this to allow us to make the most of the system.
The Directors NI YTD figures need to be importable. All bureaus are currently having an issue where any payrolls brought on mid year, have not had the employee and employer NI figures that were imported attributed to the Directors NI section. This...
Negative net pay are only used in extremely rare occasions - it would be useful to be able to turn this off (and on) so that it doesn't happen automatically and can be switched on if its needed.
Warning regarding complications with archiving a company with PAYE refs.
This week I tried to submit the final FPS for a client however this error-ed due to the PAYE references being linked to another payroll. When raised with support this was due to this client/payroll being archived with a separate bureau that uses P...
Currently only 'Super Users' can perform 2FA resets, this should be available for 'Team members' also. Especially when they can send a message to support requesting a reset which then gets done ultimately defeating the object of the different perm...
At the moment, when you process a future leaver in the payroll and select for the P45 to be produced "The next time I run payroll" (rather than "the period the leave date falls in" ); at the run payroll stage summary, it does not indicate these em...
I've been advised that the playground function is only available for Bureau admins. Would be an excellent training/testing tool if this could be available to all Company and Group admins, instead of having to use live data/payrolls
Note/Info Fields within employee records, for information that does not fit anywhere else.
I have used many payroll processing suites over the years, and Paycircle seems to be one of the only ones that does not have a free-text entry field for miscellaneous notes in employee records. This was particularly useful for highlighting certain...
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