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Payroll Frequency Change - Bank Details

We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details s...
Alex Wilshaw 10 months ago in BACS/Payments 0

Report for BIKs

Can we have the ability to report on BIKs paid in the month as a total amount for the company
Deborah Billyeald 8 months ago in Reporting 0

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 9 months ago in Team set-up 0

Manual Back Pay Elements to be able to select relevant NI Period correction

When the system applies backdated salary and you have the option to Select how NI is calculated, need the same option when using manual pay elements as may not agree with the system calculate and process back pay manually. To have the ability to u...
Shannon Masters 3 months ago in Payroll Corrections 0

Rolling back only selected Ees

Sometimes, it's only in the following month that we learn an Ee has left in the previous month. So only his/her figures need to be altered, especially when the Ee should be getting less. The other Ees figures should remain untouched.
Chris Ponthou over 1 year ago in Payroll Corrections 0

Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny 11 months ago in Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett 11 months ago in Emails 1

Back Dated NI Liabilities Reported in Next Pay Run

Currently any back dating of NI reported changes the reports in the month the change should have happened. This has caused us to miss an underpayment of NI and HMRC have fined the client. Our previous software reported back dated NI calculations i...
Mandy Gardiner 11 months ago in Payroll Corrections 0

Make rollbacks available on clone companies

Rolling back a clone company would help when having to calculate historical corrections on a payroll. As an example, it would allow you to accurately calculate a net overpayment figure where a leaver has been overpaid and the client wishes to claw...
Simon Wheatley 6 months ago in Payroll Corrections 0

Import bulk salary changes

Have the option to import salary changes for the team.
Guest 5 months ago in Team 0