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Pension Salary Sacrifice Changes

Pensions salary sacrifice shows as an employee value on the payslip for auto-enrolment, the label should read salary sacrifice, no ee AE pension deduction. The pension letters for auto-enrolment should allow for changes where salary sacrifice is b...
Samantha Johnson over 1 year ago in Paycircle / Pension 2

Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny about 1 year ago in Paycircle / Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett about 1 year ago in Paycircle / Emails 1

Holiday Pay Accrual and Average Rate Calc.

Holiday Pay for hourly paid employees needs to accrual for all hours paid for, including overtime, and the rate needs to be an average of all payments received, including commissions, overtime etc.
Guest over 1 year ago in Paycircle / Payroll Corrections 0

Department Journals

Being able to split journals by department or cost centre.
Sarah Amelle about 1 year ago in Paycircle / Journals 0

Turn off the Auto Proration within the system

Would it be possible to add a setting so we can turn off the auto proration calculations within the payrolls for starters, leavers, absences etc as we currently have to check each of these as PayCircle's figure is more often than not wrong. As we ...
Chris Penny 11 months ago in Paycircle / Bureau Settings 0

Payroll Date must show correctly. Currently shows weekend dates when payroll has been set yo adjust to working day

Employees and Employers need to see correct payroll date
Guest 7 months ago in Paycircle / Company Dashboard 0

Back Dated NI Liabilities Reported in Next Pay Run

Currently any back dating of NI reported changes the reports in the month the change should have happened. This has caused us to miss an underpayment of NI and HMRC have fined the client. Our previous software reported back dated NI calculations i...
Mandy Gardiner about 1 year ago in Paycircle / Payroll Corrections 0

Allow employees' to be a part of more than one AE pension scheme

We have a client who operates both NHS and NEST pension and some employees' choose to be part of both. On IRIS we used to be able to operate this, but Paycircle does not support it. This means the NHS pension is listed as NON-AE, which means it is...
Laura Austin 10 months ago in Paycircle / Pension 0

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 11 months ago in Paycircle / Team set-up 0