When i "run payroll" and the SMART pension file automatically loaded to SMART, a new starter in September who is in postponement until December did not automatically load to smart via any API transfer between PayCircle and SMART I had to manually ...
BACS Standard 18 files for PAYE payments show a payment reference of WAGES
The payment reference option in the salaries BACS setup area pulls through on to the salaries BACS file. The PAYE area for BACS files can be enabled but the standard 18 file defaults a debit payment reference to WAGES - lots of our clients are unh...
gross AVC amount whilst adjusting the standard contribution to account for tax relief
Why does the gross amount of AVC's show on the payslips, and for the employees with AVC's the employee pension amount isn’t true on the payslip. The individual amounts appear different because we show the gross AVC amount whilst adjusting the stan...
I have an employee who has borrowed £4,000 from the company and wishes to repay over 48 months. Paycircle does not allow more than 36 repayments. There is no legislation for this restriction. It has been agreed with his employer. He is not a direc...
With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
It would be really helpful to email out when there is an issue with the system. A lot of admins couldn't log in this morning and the only notification of the issue was a message in the support chat - if you can't log in then you won't be able to s...
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