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smp to be calculated properly

it would be useful if smp actually worked properly and was calculated based on working days rather than full weeks, as at the moment it can appear on a payslip as a + or - when someone has returned from leave next period when there should be no pa...
Matt Phillips 9 months ago in Statutory Payments 0

Export Payslips as Individual Files

I can download a single file with all payslips but not payslips as separate files. I can't think of a single situation where 1 large file with everything in is useful? but being able to export all the payslips as individual pdf's would be brillian...
paul weedon 9 months ago in Payslip 1

More accessible Telephone support

I understand that more people can get serviced with chat, and often, little issues don't need a call, But when setting up the system for the first time, having access to a 1-2-1 call is so supportive. I had a recent interaction on the chat that wa...
paul weedon 9 months ago in Team set-up 1 Already exists

Email Notifications When A Document Is Added To The Employee Portal

It would be helpful for the employees to receive a notification when a document has been uploaded to the portal that is not a payslip, P45 or P60. I have just uploaded P11D's to our clients and they will not be notified automatically.
Loveday Blissett about 1 year ago in Employee Portal 0

Email notification sent for AEO details and payment reminder

As in the same way as the PAYE HMRC payment reminder, could one be set up for AEO's
Georgina Epps 5 months ago in Alerts and Logs 0

Separate permission for admin user to 'Unlink access Account'

Now that all users must login to Paycircle via Access Identity, it is useful for employer admin users to be able to 'unlink' an employee's Paycircle account from their Access Identity account if there is a login issue. Currently the only way to gi...
Alex Nicholl 5 months ago in Permissions 0

Pension Communication letters need updating

The Pension email you send is missing key dates for employees, is quite confusing for them also. Sentences not completed. I feel it generally makes us look silly as the first piece of correspondence from the system. I also feel the bottom should s...
Guest over 1 year ago in Emails 0

customise reports

Being able to customise the reports, landscape/portrait, font size
Steven Wilson over 1 year ago in Custom Reports 0

Additional Bacs file template compatible with Barclays required

Clients who use Bottomline PTX via Barclays bank - we have had to use the Handlesbanken bacs template but the word 'CONTRA' in the file needs to be removed to enable clients to upload the file. Therefore requesting an additional Barclays file to b...
Guest 5 months ago in BACS/Payments 0

Previous Tax Year Adjustment

To be able to add adjustments to the last submission of the previous tax year. Rather than rolling back to March, to be able to make previous year adjustment against the final pay period.
Guest over 1 year ago in Year end 0