As a new customer, I would strongly suggest that the onboarding team improves its response times and level of support for new users. We have found it extremely difficult to get assistance since joining, which has resulted in us having to navigate ...
Many clients have a dual stage approval with an initial check done by the main payroll contact and then a secondary sense check approval by the FD or someone more senior. It would greatly improve the UX if there was the ability at the payroll conf...
Make HMRC Submission ID's more unique when we are setting up a new client and ticking 'I don’t have an existing HMRC Submission ID'
We've had an issue where Paycircle generated 1 as a new HMRC submission ID, but HMRC then posted figures to an employee who left the company 5 years ago just because he had HMRC submission ID 1. If they were more unique, i.e. using the first few l...
At the moment there is no wayt o get a report with Sick schedules for staff. the only option is to access each employees record and look at the Schedules tab. Where ther are a lare number of staff that is a very long winded way to look at Sick Sch...
company name on each payslip on team payslip summary pdf
on the payslip summary pdf , can we please have the company name on each of the 3 individual payslips - as otherwise they are no use for things like mortgate applications, proof of earnings etc
Sub-Code Over-rides for Journal to edit Nominal Code Name as well
When you over-ride nominal codes based on department or cost centre, it changes the code on the journal but not the code title, so the journals all have the same title no matter the code.
Multiple tags in note: If you remove a note from 'my mentions' it shouldn't remove for others also tagged
If multiple users are tagged in a note by a client, if a user tagged deems this note isn't for them, they will remove from 'their mentions' however, this then removes the tag notification for the other users. This causes users to miss tags.
It would be good if Paycircle had the functionality for Employee Bank Account checking service which verifies the name of the account holder (Employee) along with their account details (Banking). Therefore any employees who have given us incorrect...
To be able to upload a generic information document to multiple employees individual files rather than have to go into each employee and manually upload a document one at a time.
Allow more than 3 pensions to have BACs as this is currently capped
The pension disbursements are currently capped at 3 pension schemes, so if clients have more than three pension schemes we are unable to submit BACs, can we remove the limit as this affects payrolls with AE pensions and Private pensions