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AE notices - System Templates are not compliant with TPR

We have been advised by Paycircle that the AE templates provided to employees are not advised to be compliant with TPR. Please can the notices on the portal be made to be compliant or alternatively the option to use our own pension notices for emp...
Sara Every 10 months ago in Pension 1

Reporting Sort by x2 fields and grand total for all departments in reports

It won't allow me to create a report that sorts by department and then surname in asceding order. Currently there is also no facility to give a grand total at the bottom for all departments if split (e.g. in Paycircle pay element report).
Guest about 2 months ago in Reporting 2

Weekly reports to show week number at top of page

It would be useful to show the week number on the reports as a header, next to the pay period. Instead of just the working period it is due to pay.
Craig Parsons about 1 month ago in Reporting 0

Change wording of Automated emails

It would be great to change the wording of the automated emails in particular the Re-enrolment email. Currently we email clients to inform them of their upcoming Re-enrolment duties and explain what we will do to help and what the client is respon...
Ashley Bellis 7 months ago in Emails 0

Selecting multiple pensionable pay elements

When you are managing pay elements within a pension scheme, I feel it would be quite helpful to be able to select multiple pay elements to edit at once, rather than having to select to edit pay elements one at a time.
Guest over 1 year ago in Pension 2 Reviewed

Salary when first/last working day isn't first day of month

If the 1st of the month falls on the weekend and we have a starter start on the first working day of the month then the system won't pay a full month, for example the 1st June 2024 is a Saturday so a starter wouldn't start until the 3rd but should...
Rachel Lovell about 1 year ago in Team 1

For P60's not to be issued when employees are on hold and had no salary in the year.

Can you introduce a way of stopping automatic P60's from being issued for employees that are on hold and have not had a salary in the year instead of them automatically being sent?
Guest about 1 month ago in Payroll Corrections 0

Manual pro-ration for sickness in previous period

Can the system please be updated so when we select manual pro-ration when entering sickness for a previous period this isn't ignored by the system. Currently when we select manual pro-ration the system still automatically pro rates the salary for ...
Chris Penny about 2 months ago in Statutory Payments 0

Payslip with BIK Amount and Adjustment

URGENT and frustrating - Payslip with BIK Amount (is incorrectly set) and Adjustment does not add to the NET pay. And this is incorrect as the NET pay is correct but the Payslip setting is incorrect. The Amount is Adding Gross Pay BIK and deductin...
Guest 20 days ago in Payslip 1

Period Display Name

Period display name for non monthly frequency is currently the tax period only. You can change this for monthly payrolls but it would be good to have the option for weekly and quarterly too.
Joe Hillman about 2 months ago in Dashboards 0