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Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny 11 months ago in Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett 11 months ago in Emails 1

Period Display Name

Period display name for non monthly frequency is currently the tax period only. You can change this for monthly payrolls but it would be good to have the option for weekly and quarterly too.
Joe Hillman 3 months ago in Dashboards 0

Back Dated NI Liabilities Reported in Next Pay Run

Currently any back dating of NI reported changes the reports in the month the change should have happened. This has caused us to miss an underpayment of NI and HMRC have fined the client. Our previous software reported back dated NI calculations i...
Mandy Gardiner 12 months ago in Payroll Corrections 0

Playground for Group and Company Admins

I've been advised that the playground function is only available for Bureau admins. Would be an excellent training/testing tool if this could be available to all Company and Group admins, instead of having to use live data/payrolls
Guest about 1 month ago in Education 0

Payslip notes visible on draft payslips

Would it be possible for any payslip notes to be visible on the printable payslips both at draft and final stage? Some of our customers like to show holiday taken for their employees and for those few employees who choose not to use the wonderful ...
Sandie Wadsworth over 1 year ago in Payslip 0

Employer access to Workplace Pension Communications

Pension communications that are issued to team members are not viewable by employers. I've looked at admin rights but there's nothing that I can give the client that prevents the admin from editing/deleting items and making things wrong. The solut...
Ken Davies over 1 year ago in Pension 2

A report that shows everyone under NMW

Our old programme provider had the ability to run a report whereby you entered in a set of hourly rates per age and when ran, it showed each employee who was currently under the NMW (according to the rates we'd entered). It allowed us to run this ...
Laura Austin 4 months ago in Reporting 0

Holiday Pay Accrual and Average Rate Calc.

Holiday Pay for hourly paid employees needs to accrual for all hours paid for, including overtime, and the rate needs to be an average of all payments received, including commissions, overtime etc.
Guest about 1 year ago in Payroll Corrections 0

Be able to import against all pay elements not just a selection of them

I would like to be able to import against any pay element that has been created. When i go to do a recurring import against my own pay element, the pay element does not appear in the list and therefore i have to manually add everything every month...
Keira McNulty 11 months ago in Imports 1