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An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett about 1 year ago in Paycircle / Emails 1

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin about 1 year ago in Paycircle / Team set-up 0

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 11 months ago in Paycircle / Team set-up 0

Imports - matching employee list improvements

During the validation stage of a payrun import you might be asked to match an employee on your import sheet to an employee on Paycircle. This list could be improved in the following ways: Ensure it is in perfect alpha order (I have noticed excepti...
Alex Nicholl 3 months ago in Paycircle / Imports 1

Alerts when an individual employee's pension falls below minimum requirement

As employees are able to adjust their contribution levels themselves in Pay Portal, this means the system allows an employee to adjust their percentage below the legal minimum requirement. It would be good if we had an alert to notify us when an i...
Guest 3 months ago in Paycircle / Pension 1

Software to be able to backdate and calculate Directors National insurance

More often than not, clients do no advise us of new directors. This can be entered into the software a month or more after the appointment date. Most software's can recalculate in month 12 based on the appointment date and the YTD figures.
Andrea Taccuso over 1 year ago in Paycircle / Year end 0

Be able to import against all pay elements not just a selection of them

I would like to be able to import against any pay element that has been created. When i go to do a recurring import against my own pay element, the pay element does not appear in the list and therefore i have to manually add everything every month...
Keira McNulty about 1 year ago in Paycircle / Imports 1

Incorrect date shown when the PAYE liability is paid quarterly

If I have a company that makes the PAYE payment on a quarterly basis, when I calculate the salary it shows that the PAYE payment date is as if they make the payment on a monthly basis. For example if the PAYE for April isn't due until the 22nd Jul...
Guest 4 months ago in Paycircle / Company Settings 0

Keep admin user's name on their notes once their access is removed

When an admin user is removed from Paycircle, all of the notes they have added have their name removed. This seems to apply to client and bureau admin users.
Alex Nicholl 12 months ago in Paycircle / Notes and Tasks 0

Being able to reopen scheme on paycircle

Schemes get re-opened when either the business still needs the scheme or when corrections are required, you cannot do the latter if you have to create a new company as the submissions would be duplicated
Matt Phillips 12 months ago in Paycircle / Payroll Corrections 2