When an employee is not entitled to SMP or SSP it would be useful if Pay circle could pre populate information such as the employees details and the company details
BACS Standard 18 files for PAYE payments show a payment reference of WAGES
The payment reference option in the salaries BACS setup area pulls through on to the salaries BACS file. The PAYE area for BACS files can be enabled but the standard 18 file defaults a debit payment reference to WAGES - lots of our clients are unh...
Change admin@paycircle.co.uk to no-reply@paycircle.co.uk
I've lost count of the number of complaints over the years from clients saying they haven't had a response to emails sent, it turns out they are replying to emails sent from admin@paycircle.co.uk generated from Paycircle. Despite telling clients a...
Do not use "Team" for employees AND admins AND payroll processors
The term "Team" is used for three bodies:
employees;
client admin;
payroll bureau processors
This means that it is very ambiguous which group is being referred to. For example when a new admin is set up it is says in activity that someone ...
With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
It would be really helpful to email out when there is an issue with the system. A lot of admins couldn't log in this morning and the only notification of the issue was a message in the support chat - if you can't log in then you won't be able to s...
Please can we add one off notes and tasks for future periods, rather than recurring tasks. For instance I want to add a task for next month's payroll to set a leave date for someone, or to add a new starter
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