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Paycircle Request - Add hourly total glitch

When we go through the 'add hourly totals' if you scroll down with your mouse before clicking off the box you had just entered hours into, paycircle treats this scrolling action as wanting to reduce the hours entered. If you click off the box befo...
Jack Perdue 11 months ago in Imports 0

Employee history report which gives hours, rate and amounts for each payment types for set dates

Employee history report which shows hours, rates and payment type. Totals for each for set payment dates - i.e last 12 weeks, 52 weeks or any dates we need. I had to run and manipulate the date for 4 separate standard rate reports for redundancies...
Sharon Lees over 1 year ago in Custom Reports 0

Can the detailed journal be available with the Payroll ID not the HMRC submission ID

We have clients who sometimes request a change of employee ID numbers for various reasons, these pull through to the majority of the reports but not the detailed journal.
Alison Wardle 12 months ago in Reporting 0

Improve App Levy settings in the user interface

Issue The App Levy text currently caters for employers who will meet the necessary pay bill to pay towards the app levy. For payroll companies where the pay bill will not reach the required amount, the UI text is not clear that App Levy will still...
Lee Pearson 6 months ago in Company Settings 0

GDPR Data Retention

Hi there, I've been told that PayCircle retains personal data for 10 years. This is in conflict with GDPR policies from ICO and the ICAEW. Can Paycircle change their data retention policies to 7 years from the moment an employee leaves?
Guest 6 months ago in GDPR 0

Improve audit verbosity when a user opts in or makes pension changes via the user portal

Challenge When a user opts into the pension or changes pension contribution information via the employee portal, the audit history does not capture this information. This makes it hard to determine when a change was legitimately applied at the sys...
Lee Pearson 3 months ago in Employee Portal 0

Delay submission for automated pensions more than 10/ be able to select a date

Currently we process many of our payrolls early in the month. The pension can onl;y be delayed for 10 days meaning the =pension is submitted in the current period and not anywhere near the due date 22nd of the following month
Guest 3 months ago in Pension 0

Two Form Authentication 2FA

For data security, an authentication code to be sent to a user's mobile, or email, or a choice of authenticator app.
Guest about 1 year ago in Security 0

Annual Salary Change Reviews

We have a number of Clients who require a review of the changes in annual salaries over the previous 12 months. Currently you can only use the comparison report to review changes on a monthly level but this isn't sufficient for our client needs. A...
Ellie Simpson over 1 year ago in Reporting 4 Already exists

More settings options, fewer broad changes

I have noticed there are many change suggestions and recent changes that work well for some users but are detrimental to us and others. My general suggestion is to incorporate changes as settings where possible so that all of us have options, rath...
Jennifer Hards over 1 year ago in Bureau Settings 1