I am manually refunding pension contributions. This does not reduce/remove the YTD figures. The only way to do this is to rollback- however this is a large payroll, fortnightly and complex, so that isn't an option. There is no way to override pens...
Our clients are having major issues with logging in as admins. Email address and passwords not being accepted. 90% of the calls we're receiving from our clients are either the admins not being able to login in or employees not being able to access...
Allow administrator users to create brand new pay elements with their own settings
Currently, administrator users are restricted to creating duplicates of existing pay elements that have been created by the product & engineering team (using a base element that has the required settings). However, there are instances where th...
Override Elements when you Import Changes instead of Doubling Up
When there are multiple changes to elements that are recurring, or already in the payroll, currently the system doubles up the import, so you have to go back in and delete them all. It would be good if there were to be an option to state that this...
Once a tax year is finished and closed the payroll history should just go in one folder on Paycircle rather than showing each period as it can get confusing and takes time to scroll through each month.
Add a messaging or issue-reporting feature within the Paycircle portal that allows employees to flag errors in payslips, P11s, or personal tax information directly within the platform to the employer/payroll dept.
Salary when first/last working day isn't first day of month
If the 1st of the month falls on the weekend and we have a starter start on the first working day of the month then the system won't pay a full month, for example the 1st June 2024 is a Saturday so a starter wouldn't start until the 3rd but should...
When you are managing pay elements within a pension scheme, I feel it would be quite helpful to be able to select multiple pay elements to edit at once, rather than having to select to edit pay elements one at a time.
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