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An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett about 1 year ago in Paycircle / Emails 1

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin about 1 year ago in Paycircle / Team set-up 0

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 12 months ago in Paycircle / Team set-up 0

Software to be able to backdate and calculate Directors National insurance

More often than not, clients do no advise us of new directors. This can be entered into the software a month or more after the appointment date. Most software's can recalculate in month 12 based on the appointment date and the YTD figures.
Andrea Taccuso over 1 year ago in Paycircle / Year end 0

Be able to import against all pay elements not just a selection of them

I would like to be able to import against any pay element that has been created. When i go to do a recurring import against my own pay element, the pay element does not appear in the list and therefore i have to manually add everything every month...
Keira McNulty about 1 year ago in Paycircle / Imports 1

Keep admin user's name on their notes once their access is removed

When an admin user is removed from Paycircle, all of the notes they have added have their name removed. This seems to apply to client and bureau admin users.
Alex Nicholl about 1 year ago in Paycircle / Notes and Tasks 0

Payslip notes visible on draft payslips

Would it be possible for any payslip notes to be visible on the printable payslips both at draft and final stage? Some of our customers like to show holiday taken for their employees and for those few employees who choose not to use the wonderful ...
Sandie Wadsworth over 1 year ago in Paycircle / Payslip 0

Being able to reopen scheme on paycircle

Schemes get re-opened when either the business still needs the scheme or when corrections are required, you cannot do the latter if you have to create a new company as the submissions would be duplicated
Matt Phillips about 1 year ago in Paycircle / Payroll Corrections 2

Pension Salary Sacrifice Changes

Pensions salary sacrifice shows as an employee value on the payslip for auto-enrolment, the label should read salary sacrifice, no ee AE pension deduction. The pension letters for auto-enrolment should allow for changes where salary sacrifice is b...
Samantha Johnson over 1 year ago in Paycircle / Pension 2

Reduced Pay due to Sickness Schedules made clear on payslips

If pay is reduced due to a sickness schedule, rather than pro-rating the salary, please could the payslip show the full salary and then deduct the relevant 'unpaid sickness'? This makes it clear why there has been a reduction in salary, especially...
Yaz Cooper about 2 years ago in Paycircle / Payslip 1