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Employer access to Workplace Pension Communications

Pension communications that are issued to team members are not viewable by employers. I've looked at admin rights but there's nothing that I can give the client that prevents the admin from editing/deleting items and making things wrong. The solut...
Ken Davies over 1 year ago in Paycircle / Pension 2

Show Date & Time that a "@" mention comes in

Show date and time on "@" notifications so can prioritise the ones that have come in earlier/later etc.
Guest 3 months ago in Paycircle / Notifications 0

Allow employees' to be a part of more than one AE pension scheme

We have a client who operates both NHS and NEST pension and some employees' choose to be part of both. On IRIS we used to be able to operate this, but Paycircle does not support it. This means the NHS pension is listed as NON-AE, which means it is...
Laura Austin 10 months ago in Paycircle / Pension 0

Payroll Frequency Change - Bank Details

We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details s...
Alex Wilshaw about 1 year ago in Paycircle / BACS/Payments 0

upload not fit for work note

{"children":[{"type":"paragraph","children":[{"text":"being able to upload a valid Dr signed Not Fit For Work Note as my employer says \"I don't know how to pay you sick pay ?\" Phil spoton motors Manchester ltd . it is a legal requirement to pay ...
Guest about 1 month ago in Paycircle / Absence Management 0

Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny about 1 year ago in Paycircle / Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett about 1 year ago in Paycircle / Emails 1

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin about 1 year ago in Paycircle / Team set-up 0

Reduced Pay due to Sickness Schedules made clear on payslips

If pay is reduced due to a sickness schedule, rather than pro-rating the salary, please could the payslip show the full salary and then deduct the relevant 'unpaid sickness'? This makes it clear why there has been a reduction in salary, especially...
Yaz Cooper about 2 years ago in Paycircle / Payslip 1

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 12 months ago in Paycircle / Team set-up 0