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Exhausted SSP Notification

There is currently no effective notification or alert to notify that an employee is about to come to the end of their 28 weeks statutory sick pay. This has resulted in one of our clients overpaying SSP to an employee. It would be beneficial for th...
Loveday Blissett 10 months ago in Statutory Payments 0

Make all BIK elements have option to turn on as payrolled benefit

All BIK should be able to have the option of payrolled benefits on, in order to accurate record amounts to HMRC correctly
Guest 3 months ago in BIKs 0

Ability to have a 'next'/'previous' button on the Team member list

It would be really useful to have this function as we have some bigger payrolls and we find it annoying that once you go into an team member record you have to go back to the full list rather than going between the team members, especially when ma...
Loveday Blissett over 1 year ago in Team 2

Contact details for when you can't access the website

We cannot access Paycircle and its has something to do with applying MFA as a security policy. We need some help from Access's side to get matters resolved by without access to Paycircle we are struggling to know how to escalate matters.
Ken Davies about 1 month ago in Bureau Management 0

Bureau Notifications

Receiving email notifications for notes added in the same way clients do. I do not understand why bureau means no emails when you log in to paycircle with your own email address and the @ function has your name.
Sarah Amelle 10 months ago in Notifications 1

Pro-active responses to service outages

I feel compelled to address a recurring concern regarding communication during service issues. It is crucial for us, as your customers, to receive pro-active, direct, and accurate information when facing any system-related challenges. The recent i...
Michael McAllister over 1 year ago in Collaboration 12 Planned

Employment Allowance

To be able to post Employment Allowance against the Employer NIC nominal code given that it is a reduction of total Employers NIC for the period.
Charlie Fielder 4 months ago in Journals 0

BIK via payroll YTD on payslips or Employee Benefit Statement requried

Include the YTD BIK via payroll field onto employee payslips or produce an annual benefit statement for employees showing Benefits processed via the payroll. Neither of these are currently available in paycircle and as a minimum the YTD should be ...
Helen Connell 6 months ago in BIKs 0

Email Notification when someone has "@" you in notes

Whilst the "Bell" Icon shows any notifications when you have been "@", it would be a good idea to be notified by email, as payrollers check this on a more regular basis, so nothing is missed.
Guest about 1 month ago in Emails 0

Automate NI Table Letter Changes linked t Date of Birth

When ever a date of birth changes this should automate or at least give you the option to accept updating to the correct ni table letter . This should also include table letter X, as a burau we often get provided with incorrect dates of birth and ...
Mandy Gardiner about 1 year ago in Team set-up 1