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Pro rata mid-month salary changes when going from hourly to salary

The system should be able to pro rata a mid month salary amendment if the employee is going from hourly to salary mid period. the effective date is there for a reason - so it shouldn't matter that they were previously hourly paid, should just calc...
Shana White 11 months ago in Payroll Corrections 0

Chat/help functions remain on screen whilst using Paycircle

It is not possible to work on Paycircle whilst the help functions are on screen. So having read/watched a video/chatted, the help function must be closed to be able to work on Paycircle. If further help is required, you have to look it up and star...
Jennifer West over 1 year ago in Notifications 1

Cycle to Work Scheme to appear on Balance Sheet in Journal

Currently you can map C2W to the Profit and Loss for the journal but there is no corresponding balance sheet entry. This does not reflect the fact that money is then owed by the company on the the scheme provider. Paycircle offers this for PAYE an...
Daryl Stubbs over 1 year ago in Journals 0

Pay Reporting Zip Files

I used to be able to download a zip file of all the pay reports and payslips in one go. I always found it difficult to navigate to, but this month I cannot find it at all. Can it be easier to navigate to, or has this functionality been removed? We...
Guest 11 months ago in Payslip 1

Payslip Message on front screen of portal

Would it be possible so that the payslip message is on the front screen of the portal when an employee logs in? We have put payslip messages on but if someone doesn't click through to see their full payslip they don't see the message
Rachel Lovell 11 months ago in Employee Portal 0

Force HMRC ID to match Employee ID

Paycircle is currently automatically creating HMRC IDs in the background. We are trying to align the number sequence with new employees within PeopleHR, but we are finding when new employees transfer across, the IDs are not always matching. Before...
Guest 11 months ago in Team set-up 0

Welcome notes

Would be good to be able to do a site wide note update - as a bureau we have multiple clients/payrolls which means when we want to update or add new welcome notes we have to go into each company
Shana White 11 months ago in Workflow 0

Paycircle to NEST API - Payment Source allocation

At the minute, if a NEST account has multiple payment sources set up, including expired or inactive sources, there is nothing in place on the Paycircle API to have staff assigned to a certain payment source, resulting in new enrollers being enroll...
Jack Perdue over 1 year ago in Pension 0

showing a salaried employee as hourly rate and hours on the payslip instead of a salary value only

this can also cause problems with work patterns not saving as we have to set up these employees as hourly paid and I am also not able to import salary increases and it does not bring the new hours in to the run even if I map them on the import fil...
Guest 12 months ago in Payslip 1

Cost to employer shown on dashboard from step 3 of monthly payroll

Bureau and employer can see monthly cost
Guest 6 months ago in Dashboards 0