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Pro-active responses to service outages

I feel compelled to address a recurring concern regarding communication during service issues. It is crucial for us, as your customers, to receive pro-active, direct, and accurate information when facing any system-related challenges. The recent i...
Michael McAllister over 1 year ago in Collaboration 12 Planned

Bureau Notifications

Receiving email notifications for notes added in the same way clients do. I do not understand why bureau means no emails when you log in to paycircle with your own email address and the @ function has your name.
Sarah Amelle 11 months ago in Notifications 1

Make all BIK elements have option to turn on as payrolled benefit

All BIK should be able to have the option of payrolled benefits on, in order to accurate record amounts to HMRC correctly
Guest 4 months ago in BIKs 0

Contact details for when you can't access the website

We cannot access Paycircle and its has something to do with applying MFA as a security policy. We need some help from Access's side to get matters resolved by without access to Paycircle we are struggling to know how to escalate matters.
Ken Davies 2 months ago in Bureau Management 0

Reporting on schedules

Be able to view the details entered on the schedules whilst employees are calculated - reporting to show the values sused on SMP or BIK's for example would also be helpful to clients
Arrianne Dahle 19 days ago in Reporting 0

BIK via payroll YTD on payslips or Employee Benefit Statement requried

Include the YTD BIK via payroll field onto employee payslips or produce an annual benefit statement for employees showing Benefits processed via the payroll. Neither of these are currently available in paycircle and as a minimum the YTD should be ...
Helen Connell 7 months ago in BIKs 0

Automate NI Table Letter Changes linked t Date of Birth

When ever a date of birth changes this should automate or at least give you the option to accept updating to the correct ni table letter . This should also include table letter X, as a burau we often get provided with incorrect dates of birth and ...
Mandy Gardiner over 1 year ago in Team set-up 1

Cost Centre Split Reporting

The system has the capability to split the employee's cost across multiple cost centres; however, there isn't a report to show this. The system seems to apportion 100% of the cost to the highest %. For example: Cost Centre Split for an employee is...
Guest about 1 month ago in Reporting 0

Employment Allowance

To be able to post Employment Allowance against the Employer NIC nominal code given that it is a reduction of total Employers NIC for the period.
Charlie Fielder 5 months ago in Journals 0

Most used reports at top

If the most used reports were shown 1st or a favorite option on reports this would be much easier to find reports.
Guest about 1 month ago in Reporting 0