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Random RTI ID's generated for new employees

Can a random number generator/something similar, be used when creating the RTI ID's for new starters. We have recently encountered an issue taking over a payroll, where a couple years ago they had a couple 100 employees who have since left. We wer...
Ed Mole 19 days ago in Team set-up 0

Automate NI Table Letter Changes linked t Date of Birth

When ever a date of birth changes this should automate or at least give you the option to accept updating to the correct ni table letter . This should also include table letter X, as a burau we often get provided with incorrect dates of birth and ...
Mandy Gardiner 9 months ago in Team set-up 1

Apprentice data

Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Rachel Speller 2 months ago in Team set-up 0

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin 4 months ago in Team set-up 0

Rolled Up Holiday Pay - ability to apply different rates

The 12.07% Rolled Up holiday pay is the statutory amount but some clients provide a more generous holiday entitlement where the rate needs to be higher that 12.07%
Alison O'Connor about 1 month ago in Team set-up 0

Salary field now has an automated drop down box - FOR NO REASON

When you enter a salary and scroll (as we all have to do), the salary field now has an "up or down" curser which actually reduces or increases the salary. This never used to happen and no idea why this was turned on. Messaged support, after a week...
Michael McAllister 6 months ago in Team set-up 2

Can the Directors NI be labelled as cumulative and non-cumulative rather than Standard or Alternative

Can the Directors NI be labelled as cumulative and non-cumulative rather than Standard or Alternative
Dannielle Chapman 7 months ago in Team set-up 1

More accessible Telephone support

I understand that more people can get serviced with chat, and often, little issues don't need a call, But when setting up the system for the first time, having access to a 1-2-1 call is so supportive. I had a recent interaction on the chat that wa...
paul weedon 3 months ago in Team set-up 1 Already exists

YTD's page on new joiners

At the minute, when you add new payrolls on at the beginning of a tax year, even though employees are being added on the first pay period of the new tax year, you still have to fill out the YTD page which is pointless and a waste of time - the sys...
Jack Perdue 8 months ago in Team set-up 0

Force HMRC ID to match Employee ID

Paycircle is currently automatically creating HMRC IDs in the background. We are trying to align the number sequence with new employees within PeopleHR, but we are finding when new employees transfer across, the IDs are not always matching. Before...
Guest 6 months ago in Team set-up 0