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Emails

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Change wording of Automated emails

It would be great to change the wording of the automated emails in particular the Re-enrolment email. Currently we email clients to inform them of their upcoming Re-enrolment duties and explain what we will do to help and what the client is respon...
Ashley Bellis about 2 months ago in Emails 0

Change when Workflow reminder emails are sent

We would like to have control over when these reminders are issued as would like to issue on the due day.
Helen Connell 21 days ago in Emails 0

Email notification to be sent to company admin lite once payroll has been run

Currently, Company Admin Lites don't receive an email once the payroll has been run and payslips have been distributed/scheduled for distribution. There is currently a setting that auto-sends reports once the payroll has been run, however we don't...
Naomi Suter 9 days ago in Emails 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett 4 months ago in Emails 1

The Ability to create bespoke email notifications

I believe the Automated Emails function is fantastic, however adding in the ability to create a bespoke email that will be automatically send each payroll run would be even better.
Josh Dawes 6 months ago in Emails 0

Pension Communication letters need updating

The Pension email you send is missing key dates for employees, is quite confusing for them also. Sentences not completed. I feel it generally makes us look silly as the first piece of correspondence from the system. I also feel the bottom should s...
Guest 12 months ago in Emails 0

Email for HMRC PAYE Liability Template to amend

Can you please look into having this added by your team: Payment to HMRC is due on 22nd August for …………………………… if no DD setup or not already paid Hi ………… Just to let you know that your payment to HMRC is due on or before the 22nd August. This is f...
Guest 4 months ago in Emails 0

FPS and EPS reports to be included in the autsend email.

So clients have confirmation that their payroll has been submitted to HMRC.
Guest 6 months ago in Emails 0