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AVC Deduction % to work from monthly salary, rather than annual

When creating a new AVC deduction based on % when clicking set to salary, this updates with the annual salary and then the deduction is too high (ie, based on annual) but should follow the monthly salary.
Katie White 24 days ago in Paycircle 0 New

Stop Proration for starters where the 1st of the month is a weekend

An employee with a start date of the first working day but the first calendar day is at the weekend prior are being prorated incorrectly. For example, a November starter on 3rd November, should not be prorated as 1st November is a Saturday. The em...
Guest 3 months ago in Paycircle 0 New

Add Primary Industry Sector to Report Builder

This is a useful field but only if we can report on it. Please add 'Primary Industry Sector field to the report builder for 'Company' type reports
Alex Nicholl 5 days ago in Paycircle 0 New

Change admin@paycircle.co.uk to no-reply@paycircle.co.uk

I've lost count of the number of complaints over the years from clients saying they haven't had a response to emails sent, it turns out they are replying to emails sent from admin@paycircle.co.uk generated from Paycircle. Despite telling clients a...
Hayley Whitten 6 months ago in Paycircle / Emails 0

Option to clear off auto run notifications

It would be helpful to have an option to turn off or close auto-run warnings (similar to how the comments section works), as the notification bell currently has a permanent pink dot that can’t be cleared.
Ellie Eggleton 6 months ago in Paycircle / Notifications 2

Contact email address for customer services

There is no way to contact you - the support option only has videos and tutorials. There should be a contact us option to connect with customer support.
Guest 11 days ago in Paycircle 0 New

Ability to change email address

There should be an option to change the email address you have set the account up with.
Guest 11 days ago in Paycircle 0 New

FPS Adjustments

It would be useful to send FPS adjustments throughout the year for employees who have left and had to have a months payroll rerun. Currently the system will not send an FPS adjustment if there is no alteration to pay so HMRC think the client has u...
Guest 11 days ago in Paycircle 0 New

Make HMRC Submission ID's more unique when we are setting up a new client and ticking 'I don’t have an existing HMRC Submission ID'

We've had an issue where Paycircle generated 1 as a new HMRC submission ID, but HMRC then posted figures to an employee who left the company 5 years ago just because he had HMRC submission ID 1. If they were more unique, i.e. using the first few l...
Guest 26 days ago in Paycircle 0 New
108 VOTE

Calculate average pay for holiday entitlement

With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
Guest over 1 year ago in Paycircle / Bureau 8 Planned