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Out of Office function

At the moment if I am away on annual leave or sick and a client @ mentions me they do not know I am away from work so would assume I will respond or action their instruction, and as much as other colleagues look after my clients when I'm away they...
Julie Knight over 2 years ago in Paycircle / Notes and Tasks 0

Extend the time the "Secuirty Code" at registration is active for.

Please can the security code not expire after 24 hours when setting up company users? We find this is a too short of a timeframe for most user, causing unecessary addtional work in having to send new codes 2 or 3 times. 48 to 72 hours would be mor...
Hayley Whitten 7 months ago in Paycircle / Registration 0

Move from one employee to another

Instead of going back to team when looking at an employee's record, be able to move from one to another via previous or next employee
Guest about 1 year ago in Paycircle / Team 1

Be able to use Occupational sick schedule for periods of sickness in past pay period

We have an occupational sick pay policy and we have been told we cannot use the schedule for that for any sickness that occurred in a period prior to the one we are paying. One of our payrolls we pay staff until the end of the month but process it...
Aimee Gaffoor 6 months ago in Paycircle 0 Planned

Benefit in Kind pay elements should all have the benefit in kind toggle switched onto Yes

The benefit in kind elements do not always have the BIK toggle switched on when this should be the case for all similar elements. The toggle should automatically be on 'Yes' as we have had to manually switch on the BIK toggle. This should be a pri...
Alex Wilshaw 3 months ago in Paycircle 1 New

View historic P32 reminder emails sent by PayCircle

A client confirmed that the PAYE figure on the automated email reminder (scheduled to go on the 6th of the following month) was different to that of the approved payroll - rollback was done affecting EA. We'd like to be able to view the historic e...
Connor Glithero 3 months ago in Paycircle 1 New

Query notification dot

when a client writes a 'note' and puts @myname, I receive a notification so I know to go look at it. When they do the same thing with a 'query' after payroll calculation we don't receive a notification dot. This would be really helpful so we know ...
Pam Stewart 4 months ago in Paycircle / Alerts and Logs 0

Bureau Level HMRC login details

Currently the HMRC login for clients is on a client by client basis. It would be good to have a bureau level login and password option so we can only enter the details once.
Guest over 1 year ago in Paycircle / Bureau Settings 1

Auto enrolment pension refunds - should only automatic for opt outs up to 30 days after re enrolment

It seems that if we opt out someone from Pension and they were an auto enrolment, Paycircle is automatically refunding their contributions. Whilst this is helpful in the opt out window, anything after that should be refunded and there is a concern...
Aimee Gaffoor about 1 month ago in Paycircle 2 New

Automate NI Table Letter Changes linked t Date of Birth

When ever a date of birth changes this should automate or at least give you the option to accept updating to the correct ni table letter . This should also include table letter X, as a burau we often get provided with incorrect dates of birth and ...
Mandy Gardiner over 2 years ago in Paycircle / Team set-up 1