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postponed employees to SMART portal

When i "run payroll" and the SMART pension file automatically loaded to SMART, a new starter in September who is in postponement until December did not automatically load to smart via any API transfer between PayCircle and SMART I had to manually ...
Guest 11 months ago in Paycircle 0 New

When you assign a report you have created to a group, it automatically appears for all clients in that group

Assigning a report you have created at group level but the report does not then appear unless you directly assign to a client. If you assign reports pack to a group it should appear on all clients in the group automatically
Stacey Hicks 8 months ago in Paycircle / Reporting 0

Salary field now has an automated drop down box - FOR NO REASON

When you enter a salary and scroll (as we all have to do), the salary field now has an "up or down" curser which actually reduces or increases the salary. This never used to happen and no idea why this was turned on. Messaged support, after a week...
Michael McAllister about 2 years ago in Paycircle / Team set-up 2

Remove “in X hours” countdown from the Pay Portal for employees

Please remove the “in X hours” countdown from the Pay Portal for employees. I would like this hidden, as it implies that payments will reach employee accounts at midnight, which is not accurate. Our bank typically releases payments between 3–4 AM.
Guest 4 months ago in Paycircle 0 New

CIS Amendment

Put something in place where a CIS submission can be amended after the 19th of the following month. Some errors are only spotted later than that and put in a correctional FPS so that emlpoyers don't receive fines.
Guest over 2 years ago in Paycircle / CIS 0

Ability to split all third party BACS away from the net salaries file

Currently only HMRC can be separated, please can all others be separate too to allow payments to be processed on different dates
Guest over 1 year ago in Paycircle / BACS/Payments 0

Drop down list for Cost Centre to be Alphabetical order

On an employee record when adding cost centre it's not in a particular order - A-Z would make it easier.
Guest 8 months ago in Paycircle 0 New

Incorrect date shown when the PAYE liability is paid quarterly

If I have a company that makes the PAYE payment on a quarterly basis, when I calculate the salary it shows that the PAYE payment date is as if they make the payment on a monthly basis. For example if the PAYE for April isn't due until the 22nd Jul...
Guest over 1 year ago in Paycircle / Company Settings 0

New update banner re system issues

The communication alerts on the system yesterday are a great idea and as much as the banner this morning is good, I think that we should be able to dismiss it or minimise it once read to remove it from your working area. Once dismissed it can alwa...
Jessica Wright over 2 years ago in Paycircle / Alerts and Logs 0

Adding a subject line to support chat

Would be useful to be able to have a subject line when creating a support chat, if you ever need to go back to view a chat, it can be a minefield trying to find the one you're looking for
Jack Perdue about 2 years ago in Paycircle / Collaboration 1 Will not implement