When i "run payroll" and the SMART pension file automatically loaded to SMART, a new starter in September who is in postponement until December did not automatically load to smart via any API transfer between PayCircle and SMART I had to manually ...
When you assign a report you have created to a group, it automatically appears for all clients in that group
Assigning a report you have created at group level but the report does not then appear unless you directly assign to a client. If you assign reports pack to a group it should appear on all clients in the group automatically
Salary field now has an automated drop down box - FOR NO REASON
When you enter a salary and scroll (as we all have to do), the salary field now has an "up or down" curser which actually reduces or increases the salary. This never used to happen and no idea why this was turned on. Messaged support, after a week...
Remove “in X hours” countdown from the Pay Portal for employees
Please remove the “in X hours” countdown from the Pay Portal for employees. I would like this hidden, as it implies that payments will reach employee accounts at midnight, which is not accurate. Our bank typically releases payments between 3–4 AM.
Put something in place where a CIS submission can be amended after the 19th of the following month. Some errors are only spotted later than that and put in a correctional FPS so that emlpoyers don't receive fines.
Incorrect date shown when the PAYE liability is paid quarterly
If I have a company that makes the PAYE payment on a quarterly basis, when I calculate the salary it shows that the PAYE payment date is as if they make the payment on a monthly basis. For example if the PAYE for April isn't due until the 22nd Jul...
The communication alerts on the system yesterday are a great idea and as much as the banner this morning is good, I think that we should be able to dismiss it or minimise it once read to remove it from your working area. Once dismissed it can alwa...
Would be useful to be able to have a subject line when creating a support chat, if you ever need to go back to view a chat, it can be a minefield trying to find the one you're looking for