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Santander Bulk Faster Payments functionality request

We would like the Santander Bulk Faster Payments format to be additionally available with the current offering of Standard Faster Payments from PayCircle. The difference is that the current Standard option sends single Faster Payments, while Bulk ...
Guest 26 days ago in BACS/Payments 0

Include NI letter on the standard payroll summary report

The Standard payroll summary report is a great report but is missing the NI letter which is a crucial piece of information when looking at the report to understand the NI figures shown.
Helen Connell 26 days ago in Reporting 0

Include PAYE reference number on payslips

The PAYE reference number is not included on employee payslips currently, we have received requests for this information to be shown.
Helen Connell 26 days ago in Payslip 0

Apprentice NI letter

Paycircle defaults apprentices under 25 to NI letter A, and we need to manually correct the NI letter
Juliette Kemball-Cook 26 days ago in Team set-up 0

Importable Directors NI figures

The Directors NI YTD figures need to be importable. All bureaus are currently having an issue where any payrolls brought on mid year, have not had the employee and employer NI figures that were imported attributed to the Directors NI section. This...
Chris Jones over 1 year ago in Bureau Onboarding 0

Add option to not allow negative net pay

Negative net pay are only used in extremely rare occasions - it would be useful to be able to turn this off (and on) so that it doesn't happen automatically and can be switched on if its needed.
Dannielle Chapman about 1 year ago in Bureau Settings 0

Enable amendment of the 'Available To' date in a company car benefit schedule

Issue The Available To date in a company car BIK schedule becomes read only once that BIK has been processed in payroll at least once. If it becomes necessary to alter this date, it is not possible to do so without stopping the existing schedule a...
Lee Pearson 8 months ago in BIKs 0

2FA reset available to 'Team Members'

Currently only 'Super Users' can perform 2FA resets, this should be available for 'Team members' also. Especially when they can send a message to support requesting a reset which then gets done ultimately defeating the object of the different perm...
Guest over 1 year ago in 2FA 1 Planned

Increased API Limit

The limits in place for API calls are currently far too low, this almost makes the current API unusable for anything more than a single query. Could you please increase this to allow us to make the most of the system.
Mark Smith 6 months ago in API 0

Warning regarding complications with archiving a company with PAYE refs.

This week I tried to submit the final FPS for a client however this error-ed due to the PAYE references being linked to another payroll. When raised with support this was due to this client/payroll being archived with a separate bureau that uses P...
Mya Fasko 7 months ago in Alerts and Logs 1