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A report that shows everyone under NMW

Our old programme provider had the ability to run a report whereby you entered in a set of hourly rates per age and when ran, it showed each employee who was currently under the NMW (according to the rates we'd entered). It allowed us to run this ...
Laura Austin 9 months ago in Paycircle / Reporting 0

Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny over 1 year ago in Paycircle / Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett over 1 year ago in Paycircle / Emails 1

Part Time Calculation Method for Pro-Rata - needs revision

If a payroll is set up with a 260 Day Rate Calculation Method then the calculation for part timers should be as follows: 5 Days pw 260 4 Days pw 208 3 Days pw 156 2 Days pw 104 1 Day pw 52 We have to manually calculate all part timers salary for S...
Alison O'Connor about 1 year ago in Paycircle / Team 1

Warning when an employee is given NI letter X

We have had an incident whereby someone entered in a start date as someones DOB, Paycircle then assigned them (technically correctly) NI letter X. Even though this person realised their mistake and corrected quickly, they didn't notice the NI lett...
Laura Austin over 1 year ago in Paycircle / Team set-up 0

Being able to set recurring notes without having to have workflow turned on for clients

We would like to add recurring notes to clients about legislation changes so they appear in the clients notes area every month until removed. Specific example information about upcoming BIKs, Christmas Closure Dates etc
Stacey Hicks about 1 year ago in Paycircle / Notes and Tasks 0

Payslip notes visible on draft payslips

Would it be possible for any payslip notes to be visible on the printable payslips both at draft and final stage? Some of our customers like to show holiday taken for their employees and for those few employees who choose not to use the wonderful ...
Sandie Wadsworth almost 2 years ago in Paycircle / Payslip 0

Pension Salary Sacrifice Changes

Pensions salary sacrifice shows as an employee value on the payslip for auto-enrolment, the label should read salary sacrifice, no ee AE pension deduction. The pension letters for auto-enrolment should allow for changes where salary sacrifice is b...
Samantha Johnson almost 2 years ago in Paycircle / Pension 2 Reviewed

Rates and Units Mapping up to 300+

We have a large client who have almost 300 rates. having multiple templates does not work as the rate names are very particular its hard to keep track of
Guest 8 months ago in Paycircle / Bureau 0

Payroll Frequency Change - Bank Details

We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details s...
Alex Wilshaw over 1 year ago in Paycircle / BACS/Payments 0