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Employer access to Workplace Pension Communications

Pension communications that are issued to team members are not viewable by employers. I've looked at admin rights but there's nothing that I can give the client that prevents the admin from editing/deleting items and making things wrong. The solut...
Ken Davies over 1 year ago in Pension 2

Pension - opt in/out tick box and employee rate data entry

A tick box by default set to ticked for company pensions that an employee can tick or untick but only the employee. A second box set to the standard 5% for staff pension contributions but again can be increased by staff if they wish. Can this info...
Guest about 1 month ago in Pension 1

Payroll Date must show correctly. Currently shows weekend dates when payroll has been set yo adjust to working day

Employees and Employers need to see correct payroll date
Guest 7 months ago in Company Dashboard 0

Payroll Frequency Change - Bank Details

We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details s...
Alex Wilshaw 12 months ago in BACS/Payments 0

Pension Salary Sacrifice Changes

Pensions salary sacrifice shows as an employee value on the payslip for auto-enrolment, the label should read salary sacrifice, no ee AE pension deduction. The pension letters for auto-enrolment should allow for changes where salary sacrifice is b...
Samantha Johnson over 1 year ago in Pension 2

Salary in employees record not amended when overwriting the salary in a period.

Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
Chris Penny about 1 year ago in Team 0

An audit trail of what communication has been sent to the client via email

We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
Loveday Blissett about 1 year ago in Emails 1

Allow employees' to be a part of more than one AE pension scheme

We have a client who operates both NHS and NEST pension and some employees' choose to be part of both. On IRIS we used to be able to operate this, but Paycircle does not support it. This means the NHS pension is listed as NON-AE, which means it is...
Laura Austin 9 months ago in Pension 0

Turn off the Auto Proration within the system

Would it be possible to add a setting so we can turn off the auto proration calculations within the payrolls for starters, leavers, absences etc as we currently have to check each of these as PayCircle's figure is more often than not wrong. As we ...
Chris Penny 11 months ago in Bureau Settings 0

Department Journals

Being able to split journals by department or cost centre.
Sarah Amelle about 1 year ago in Journals 0