URGENT and frustrating - Payslip with BIK Amount (is incorrectly set) and Adjustment does not add to the NET pay. And this is incorrect as the NET pay is correct but the Payslip setting is incorrect. The Amount is Adding Gross Pay BIK and deductin...
Would it be possible to add a setting so we can turn off the auto proration calculations within the payrolls for starters, leavers, absences etc as we currently have to check each of these as PayCircle's figure is more often than not wrong. As we ...
Can the system please be updated so when we select manual pro-ration when entering sickness for a previous period this isn't ignored by the system. Currently when we select manual pro-ration the system still automatically pro rates the salary for ...
We recently moved an employee from one frequency to another within the same PAYE scheme however, the bank details were missing once they had transferred despite being on the system under the old frequency. Our suggestion is that the bank details s...
Period display name for non monthly frequency is currently the tax period only. You can change this for monthly payrolls but it would be good to have the option for weekly and quarterly too.
Someone has already mentioned about the apprentice start date as a field on set up. We have a situation where someone has been an apprentice for over a year and is now on the aged related NMW. Paycircle DOES NOT take this in to account when doing ...
Sometimes, it's only in the following month that we learn an Ee has left in the previous month. So only his/her figures need to be altered, especially when the Ee should be getting less. The other Ees figures should remain untouched.
Salary in employees record not amended when overwriting the salary in a period.
Can the system please be updated so an employees annual salary in their record is not changed when their salary is amended for the period. The employees record should show their permanent salary and not 12 times what was processed that month. We h...
An audit trail of what communication has been sent to the client via email
We currently have a lot of clients who are claiming that they have not been receiving emails from Paycircle with either workflow step emails or just payroll completion emails and we are unable to see if they have received these or if they have eve...
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