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Calculate pension on rolled back period

It's just come to our attention that pension is not being calculated automatically when you roll back a period for a correction - please could you add a flag for this, or automatically calculate the pension.
Guest 2 months ago in Paycircle / Pension 0

When you assign a report you have created to a group, it automatically appears for all clients in that group

Assigning a report you have created at group level but the report does not then appear unless you directly assign to a client. If you assign reports pack to a group it should appear on all clients in the group automatically
Stacey Hicks 30 days ago in Paycircle / Reporting 0

Phone app rather than web browser for Employee portal

A client has asked whether the employee portal has a phone app. We were told that at the moment they have to login to their portal via a web browser. An app would add a personal touch.
Jane Wright about 2 years ago in Paycircle / Employee Portal 2

BIK via payroll YTD on payslips or Employee Benefit Statement requried

Include the YTD BIK via payroll field onto employee payslips or produce an annual benefit statement for employees showing Benefits processed via the payroll. Neither of these are currently available in paycircle and as a minimum the YTD should be ...
Helen Connell about 1 year ago in Paycircle / BIKs 1

HSBC - separate payment file ref nos required for salary and HMRC payments

When producing an HSBC file for salaries and for HMRC payment, PC will generate the two separate files but uses the same reference number. When uploading to HSBC the second file is rejected due to it having the same reference number and it is ther...
Guest 10 months ago in Paycircle / BACS/Payments 1

backdated national insurance

Whilst trying to add on a ni status change after incorrect dob entered. This processed required a two stage input. One change to the correct catergory my was a A, add effective date then save, then edit the ni and you will then be able to add the ...
Guest 16 days ago in Paycircle 0 New

Re-name Cycle to Work Repayment Schedule to Electric Vehicle & Cycle salary Sacrifice

I would like a repayment schedule for EV Scheme to work the same a Cycle To Work and increase duration from 36 to 48 months as this allows us to put in the duration of the agreement and therefore processed correctly
Joanne Jones 16 days ago in Paycircle 0 New

Sort out the notifications

I have a permanent pink dot against my notifications but when I click on it there are none. Says there are 9 auto run notifications but there are none. Really annoying as I still have to click to make sure there are no genuine ones
Guest about 2 years ago in Paycircle / Notifications 2

Additional Workflow Step - internal review

As a team we do internal checks before a payroll goes out to the client for final approval. It would be handy to have an additional step on workflow which we can allocate to another member of our team for checking the payroll. Otherwise, we have t...
Philip Johnson about 1 year ago in Paycircle / Workflow 0

Add total student loan YTD to payslips

Been requested by multiple clients
Guest 17 days ago in Paycircle 0 New