The Pension email you send is missing key dates for employees, is quite confusing for them also. Sentences not completed. I feel it generally makes us look silly as the first piece of correspondence from the system. I also feel the bottom should s...
Currently we receive a report from the support team each month detailing clients who have a DOC due. This list includes clients who are closed/archived. The number of clients who have ceased trading or who we no longer act for is going to grow and...
I previously raised a case regarding salary sacrifice pension, when i tested salary sacrifice pension i noticed that it does not reduce gross pay but it should reduced gross pay, if salary is £3000 and salary sacrifice is £250, gross, NI'able and ...
Student Loans should be calculated on "Income" according to HMRC. This is defined in slightly different ways for Tax and NI calculations by HMRC but both definitions state it "includes any remuneration or profit derived from employment". It would ...
Whilst trying to add on a ni status change after incorrect dob entered. This processed required a two stage input. One change to the correct catergory my was a A, add effective date then save, then edit the ni and you will then be able to add the ...
URGENT and frustrating - Payslip with BIK Amount (is incorrectly set) and Adjustment does not add to the NET pay. And this is incorrect as the NET pay is correct but the Payslip setting is incorrect. The Amount is Adding Gross Pay BIK and deductin...
When the monthly reports are sent to the client could the P32 liability value be included within the email, I know it is on the report but a lot of our clients do not look at the report for the value.
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