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HSBC - separate payment file ref nos required for salary and HMRC payments

When producing an HSBC file for salaries and for HMRC payment, PC will generate the two separate files but uses the same reference number. When uploading to HSBC the second file is rejected due to it having the same reference number and it is ther...
Guest about 4 hours ago in BACS/Payments 0

Note/Info Fields within employee records, for information that does not fit anywhere else.

I have used many payroll processing suites over the years, and Paycircle seems to be one of the only ones that does not have a free-text entry field for miscellaneous notes in employee records. This was particularly useful for highlighting certain...
Guest 5 days ago in Team 0

Contact details for when you can't access the website

We cannot access Paycircle and its has something to do with applying MFA as a security policy. We need some help from Access's side to get matters resolved by without access to Paycircle we are struggling to know how to escalate matters.
Ken Davies 7 days ago in Bureau Management 0

Email Notification when someone has "@" you in notes

Whilst the "Bell" Icon shows any notifications when you have been "@", it would be a good idea to be notified by email, as payrollers check this on a more regular basis, so nothing is missed.
Guest 6 days ago in Emails 0

Navigation Improvements

When navigating to a previous period via the arrows (on the current period screen) the reports show differently compared to History>>Period>>View Period. Would be good to have these screens showing the same information.
Guest 3 days ago in Pay Periods 0

Payslips viewed without downloading

For better security measures, clients suggest that when in step 3 (payroll confirmation), they should be able to view the payslips without having to download the file. This creates issues for those less tech adverse, who often don't even realise t...
Guest 5 days ago in Payslip 0

Regenerate multiple payslips at once

Unfortunately, at the moment you don't have a feature to regenerate all payslips at once.
Mihaly-Degan Alexandra 3 months ago in Payslip 2

Option to send draft payslips to employees before running payroll

We have some clients who issue the draft payslips to the employees to check everything is correct before they approve the payroll with us. It would be better for GDPR purposes if we could essentially 'tick a button' to upload draft payslips to the...
Emily Phelan 3 months ago in Payroll Corrections 1

Calculate average pay for holiday entitlement

With holidays rates having to be calculated on average pay rather than basic hourly rates could Paycircle take all the earnings the person had and average their hourly rate across 52 weeks to get the rate we need to pay for holiday
Guest 9 months ago in Bureau 4 Planned

Split Net Payments

Some clients have their pay sent to different bank accounts, however that is not an available feature on paycircle.
Guest 5 days ago in BACS/Payments 0