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Different nominal code for balance sheet employee and employer NIC

A client splits the balance sheet employee NIC to a different nominal code to the employer NIC nominal code. But there is only 1 nominal code for the BS NIC so this is not achievable.
Guest 4 months ago in Paycircle / Journals 0

Clear/differentiate autorun notifications

either have the option to clear autorun notifications or have them show as a different colour so that other notifications are apparent when they come in.
Pam Stewart about 1 year ago in Paycircle / Notifications 0

A report that shows everyone under NMW

Our old programme provider had the ability to run a report whereby you entered in a set of hourly rates per age and when ran, it showed each employee who was currently under the NMW (according to the rates we'd entered). It allowed us to run this ...
Laura Austin over 1 year ago in Paycircle / Reporting 0

Employer access to Workplace Pension Communications

Pension communications that are issued to team members are not viewable by employers. I've looked at admin rights but there's nothing that I can give the client that prevents the admin from editing/deleting items and making things wrong. The solut...
Ken Davies over 2 years ago in Paycircle / Pension 2

URGENT - Log In Details

How on earth do most of our administrator users on our client accounts, every month, not be able to log in. We are not a payroll bureau now, we have become IT support, specifically for resetting access, resetting passwords, sending out links to cl...
Guest about 1 year ago in Paycircle / Emails 1

Contact email address for customer services

There is no way to contact you - the support option only has videos and tutorials. There should be a contact us option to connect with customer support.
Guest 9 months ago in Paycircle 0 New

Being able to set recurring notes without having to have workflow turned on for clients

We would like to add recurring notes to clients about legislation changes so they appear in the clients notes area every month until removed. Specific example information about upcoming BIKs, Christmas Closure Dates etc
Stacey Hicks almost 2 years ago in Paycircle / Notes and Tasks 0

Able to make multiple employees leavers at once

make multiple people leavers via the team area - as a bureau we have clients that will tupe' to other companies, unless you create an import to make them leavers (which is time consuming itself) it can be tedious having to go into each employee an...
Shana White over 2 years ago in Paycircle / Team 0

YTD Figures - on Payslips under Payment tab

When Year to Date figures have been received from HMRC, via electronic updates, after we have submitted the RTI to HMRC, Paycircle are updating the YTD figures on online payslips that have a pay period before the actual update was received. The YT...
Guest over 1 year ago in Paycircle / Payslip 0

Display records that did not import

I have imported data and it has skipped certain records. Examples are, department or cost centre codes are not set up in the system, field dependencies e.g. effective date for a salary import (this includes new starter salaries). There is no way o...
Guest 2 months ago in Paycircle / Imports 0